Upgrade from Fireware XTM v11.x to v11.4.1
Before you upgrade from Fireware XTM v11.x to Fireware XTM v11.4.1, go to the Software Downloads page. Download and save the file that matches the WatchGuard device you want to upgrade. You can use Policy Manager or the Web UI to complete the upgrade procedure. We strongly recommend that you back up your device configuration AND your WatchGuard Management Server configuration before you upgrade. It is not possible to downgrade without these two backup files.
Back up your WatchGuard Management Server Configuration
From the computer where you installed the Management Server:
- From WatchGuard Server Center, select File > Backup/Restore.
The WatchGuard Server Center Backup/Restore Wizard starts.
- Click Next.
The Select an action screen appears.
- Select Back up settings.
- Click Next.
The Specify a backup file screen appears.
- Click Browse to select a location for the backup file. Make sure you save the configuration file to a location you can access later to restore the configuration.
- Click Next.
The WatchGuard Server Center Backup/Restore Wizard is complete screen appears.
- Click Finish to exit the wizard.
Back Up your Log Server, Report Server, Quarantine Server
When you upgrade from WSM v11.3.x or earlier to v11.4.1, it is important to back up your v11.3.x Log and Report Server data in case you want to go back to WSM v11.3.2. You may also want to back up your Quarantine Server, if you use one. These steps are not necessary when you upgrade from Fireware XTM v11.4 to v11.4.1.
- From WatchGuard Server Center, note the directory path in which your Log and Report Server database is installed. Then, stop all servers.
- From Control Panel > Administrative Tools > Services, stop the PostgreSQL-8.2 Server.
- Back up or make a copy of the contents of the directory containing your Log Server and Report Server configuration.
On Windows XP SP2 or Windows Server 2003, if you accepted the default installation, the Log and Report Server database will be in this location:
%SYSTEMDRIVE%\Documents and Settings\WatchGuard
On Windows Vista, Windows, 7, Windows Server 2008, or Windows Server 2008 R2, if you accepted the default installation, the Log Server and Report Server database will be in this location:
%SYSTEMDRIVE%\ProgramData\WatchGuard
- Back up the Log Server and Report Server database directory, if they were changed from the default. You can find the database locations in WatchGuard Server Center on the Log Server and Report Server Database Maintenance tabs. By default, the database is located in the directory listed in Step 3 and this step is not necessary.
- Back up the Log Server directory where the database backup files are stored, if it was changed from the default. The Log Server Database Maintenance tab shows this directory path.
- Back up the Report Server directory where the XML files for the Available Reports are stored, if it was changed from the default. The Report Server Server Settings tab shows this directory path.
Upgrade to Fireware XTM v11.4.1 from Web UI
- Go to System > Backup Image or use the USB Backup feature to back up your current configuration file.
- On your management computer, launch the OS software file you downloaded from the WatchGuard Software Downloads Center.
If you use the Windows-based installer, this installation extracts an upgrade file called xtm_[model].sysa-dl to the default location of C:\Program Files\Common files\WatchGuard\resources\FirewareXTM\11.4.1\[model].
- Connect to your XTM device with the Web UI and select System > Upgrade OS.
- Browse to the location of the xtm_[model].sysa-dl file from Step 2 and click Upgrade.
Upgrade to Fireware XTM v11.4.1 from WSM/Policy Manager v11.4.1
- Select File > Backup or use the USB Backup feature to back up your current configuration file.
- On your management computer, launch the OS executable file you downloaded from the WatchGuard Software Downloads Center. This installation extracts an upgrade file called xtm_[model].sysa-dl to the default location of C:\Program Files\Common files\WatchGuard\resources\FirewareXTM\11.4.1\[model].
- Install and open WatchGuard System Manager v11.4.1. Connect to your XTM device and launch Policy Manager.
- From Policy Manager, select File > Upgrade. When prompted, browse to and select the xtm_[model].sysa-dl file from Step 2.
Upgrade WatchGuard Server Software
It is not necessary to uninstall your v11.0.x server or client software when you update from v11.0.1 or higher to WSM v11.4.1. You can install the v11.4.1 server and client software on top of your existing installation to upgrade your WatchGuard software components.