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Downgrade Instructions

Downgrade from WSM v11.4.x to WSM v11.x

If you want to revert from v11.4.1 to an earlier version of WSM, you must uninstall WSM v11.4.1. When you uninstall, choose Yes when the uninstaller asks if you want to delete server configuration and data files. After the server configuration and data files are deleted, you must restore the data and server configuration files you backed up before you upgraded to WSM v11.4.1.

Next, install the same version of WSM that you used before you upgraded to WSM v11.4.1. The installer should detect your existing server configuration and try to restart your servers from the Finish dialog box. If you use a WatchGuard Management Server, use WatchGuard Server Center to restore the backup Management Server configuration you created before you first upgraded to WSM v11.4.1. Verify that all WatchGuard servers are running.

Downgrade from Fireware XTM v11.4.x to Fireware XTM v11.3 or earlier

If you want to downgrade from Fireware XTM v11.4.1 to an earlier version of Fireware XTM, you either:

To start a WatchGuard XTM 5 Series, 8 Series, or XTM 1050 device in recovery mode:

  1. Power off the XTM device.
  2. Press the up arrow on the device front panel while you turn the power on.
  3. Keep the button depressed until "Recovery Mode starting" appears on the LCD display.

To start a WatchGuard XTM 2 Series device in recovery mode:

  1. Disconnect the power.
  2. Press and hold the Reset button on the back while you connect the power to the device.
  3. Keep the button depressed until the Attn light on the front turns solid orange.

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